For technical assistance call 888-248-7103, M-F, 9:00 - 4:00 EST or
send questions to email@example.com
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MSDS for BP2-G Temperature Sensor in glycol filled vial
MSDS for the -V temperature sensors in glass bead filled vials
MSDS for NIMH batteries used for battery backup
Field Calibration Procedures
Note: To perform the field calibration you will need a NIST calibrated thermometer. Customers have purchased and used this thermometer successfully from Fisher Scientific®.
Field Calibration procedures for VM605E, VM610E
Field Calibration procedure for VM608E
Installation Checklist for VM60xE models
Field Calibration procedures for VM505E, VM510E
Field Calibration procedures for M303, M304, M305
Field Calibration procedures for M306
How to access your Temperature Guard device from outside your network. (5
Video: Getting temperature data from your Temperature Guard device.
Other helpful information
How to leverage Dropbox to access temperature data files from anywhere
Tips with using Exchange Server with Data Capture
Google Chrome and Java
All of our product's web status pages are written in Java. Google Chrome is no longer supporting Java which makes the status page inoperable.
Click here for instructions on how to enable java in Chrome
The web status pages will continue to function in IE and FireFox, and Safari.
M305 and M306 firmware upgrade
Data Capture 4.2.7 Support
How to run Data Capture software as a Windows System Service
This link is to a tutorial on how to run our free Data Capture software, that allows you to program all of our monitors and send emails and text messages when an alarm occurs, as a Windows Service.
Sample NIST Calibration Certificate
This is a sample NIST calibration certificate that can be purchased for all of our monitors. As you can see, our calibration certificate is extensive. Each temperature sensor input is tested at five calibration points.
CDC Vaccine Storage and Handling (May 2014)
Calibration FAQs / Help
Refrigerator/Freezer Guard Installation Overview
Magnetic Door sensor installation (DR)
Temperature Accuracy Report