Terms and Conditions
We at Temperature Guard take the security of our customer's personal information seriously. We do not sell or distribute lists of our customers.
Our goal is to ship your order in a timely manner. On most domestic orders for in-stock items, please allow 1-2 business days processing time plus 3-7 business days for UPS-Ground delivery. Domestic orders of in-stock items with Next-Day or 2-Day shipping will be processed and shipped the same business day (excludes Saturday, Sunday and holidays), if received before 11:00a.m. EST. For international orders, please allow 2-3 business days processing time plus 6-12 business days for standard delivery. Please note that we are unable to ship orders on Saturdays, Sundays or holidays.
If your order is delayed for any other reason, such as an invalid credit card, you will be notified by email of the delay.
Currently, we ship to all locations within the United States (including Alaska and Hawaii) and virtually anywhere in the world. We cannot ship to P.O. Boxes except for those on U.S. military bases. We currently use UPS for all shipments, domestic and international.
In general, orders sent by Standard Shipping (Ground Service) will be delivered within 3 to 7 business days from the shipping date. 2-Day Delivery shipments will be delivered 2 business days following the shipment date. Next-Day Air shipments will arrive the next business day after the shipment date.
You will be notified by email when your order has been shipped. We will email you the tracking number.
International shipments may require an additional surcharge, depending on the location and the weight of the shipment. You will be given an estimated international shipping charge during the ordering process, which is subject to change. If any extra charges are necessary, notification will be sent to you by email for approval. Also, depending on the country, other charges may apply such as import duties and customs fees, which may require payment upon delivery. We recommend that you check with your local customs authority regarding any possible duties or taxes prior to finalizing an order. Restocking fees may be required if an order is returned to us due to unpaid duties, taxes or fees.
To ensure accurate and timely delivery of your order, please verify your shipping address prior to finalizing your order. Any additional costs incurred by Microtechnologies, Inc. due to inaccurate address information provided by the customer, including any shipping and handling costs incurred due to undeliverable orders, will be charged to the credit card account of the customer.
Temperature Guard monitors can be returned within 30 days of purchase and are subject to a 15% restocking fee.
Non-NIST sensors and accessories can be returned within 30 days of purchase and are subject to a 25% restocking fee.
NIST sensors are non-refundable.
All Temperature Guard monitors and sensors and accessories must be returned in new and unused condition.
If you have any additional concerns or questions about our shipping policy, please contact us.
The Temperature Guard Team